User journeys test

Currently this feature is only available to Enterprise customers on request. Please contact us if you’re interested in this test.

What is it?

This test looks at a series of instructions that represent the typical user’s journey, and will provide alerts whenever they fail.

Insites has the ability to carry out complex interactions with a website, e.g. to fill out a registration form or add an item to a shopping basket. Normally, these types of interactions are invisible to automated tools, but because Insites uses a real browser to test your website, it can be taught to do anything that your real users can.

Once Insites has been taught a user journey, it can test that it is working and operating quickly enough.

An example of a use case might be:

  1. Go to the homepage
  2. Click in the search box
  3. Type “widget” and press Enter
  4. Wait up to 10 seconds for a new page to load
  5. Confirm that the new page contains the heading “Search results”
  6. Confirm the search results contains the word “widget”
  7. Confirm there is a link to the widgets page.

Insites can also track the percentage of successes and failures over time, and records a history of all steps and all attempts, providing screenshots and HTML for each. By doing so, this makes it possible to review and diagnose faults after they occur.